villact.blogg.se - B note recorder

#B note recorder full

This includes services like Priority Mail, Express Mail, FedEx express, and UPS express among others.

All wooden instruments that are shipped by air mail must be sealed in an airtight plastic bag.

To make a return, pack up each item securely and mail it to our address. We ask that customers contact us before returning instruments. See above for more information.Ĭustomers are responsible for all shipping costs. Order on made to order instruments are noteligible for returns or refunds. If an instrument is returned after the 30-day window, we can provide a partial refund or we can sell the instrument for you on consignment.

If the instrument can be repaired, we will offer a refund less the cost of repairs. If an instrument is returned damaged, stained, or smelling of cigarette smoke, mildew, etc. Instruments can be returned within 30 days provided the instrument is still in like-new condition. We will do our best to accommodate or we will direct you to an alternative option that can be shipped in time.Īll sales on made to order instruments are considered final sales and are ineligible for return. If there is a quality issue or the instrument has been damaged, we will work with you to have the problem fixed. If timing is an issue please let us know before you place your order. Please note that, because made to order instruments are made per request, they take longer to craft and ship than other, ready-made instruments. If you would like to purchase a made to order instrument, please contact us.

#B note recorder full

When the full payment has been processed, we will ship the instrument. Once we receive the final product, we will contact you to pay any outstanding balance. For this reason we require a partial deposit to begin an order or, in some cases, will ask for the full balance at the outset. This means that the workshop will only begin crafting the instrument once an order has been placed. Some of the instruments we carry are made to order. After the first week we will a cancellation fee of 10-20% of the price of the instrument. Special Orders can be cancelled within the first week of placing the order. If you would like to make a special order, please contact us or place a special order on the product page.

For some instruments we require the full balance at the outset. Once we receive the final product, we will contact you to pay the outstanding balance. For most special orders we require a partial deposit to get the order started. If you want an instrument that we don't currently have in the store, you can purchase it through a special order.

See our warranty page for more information. If damage is due to a defect in material or workmanship, it may be covered by a manufacturers' warranty. If a claim is denied because of missing shipping materials, we cannot offer any reimbursement or replacement. The shipping company will need to inspect shipping materials in order to approve a claim. If there is a problem, save all packing materials and contact us promptly. Shipments should be inspected for damage upon receipt. Customers are responsible for all import fees, taxes, etc. Shipments typically go out on the next business day after the order is placed. If you have any requests or specifications, please indicate them in the comments section of your order or contact us directly. However, we will never compromise on the safety of your instrument. So don't be surprised if your package arrives looking a bit well-loved.

In an effort to be environmentally responsible, we often reuse shipping materials. Every shipment is insured, and we typically require signature confirmation on wooden instruments. Because of the delicate nature of our merchandise, we take great care to ensure that every order arrives safely.